Hi i ordered a sauna off these guys on back order as it was out of stock. Unfortunately for me it was delayed passed the estimated date which I couldn't have due to builders and other commitments in my home so I had to ask for refund. They refunded me strait away and customer service was fab. Admittedly they did not answer phone when I first called but they did return my calls later that day and always kept me updated via email. They also offered me a dif sauna more expensive for same price but the black wouldn't go with my decor so I declined so all in all you can't say fairer than that so I thought I'd leave a review as they did do there best to fill my order its not there fault there suppliers are held up its just one of those things. If I'd had more time I'd of just waited. I may reorder later in year if I have time and they are in stock. Anyways 5 stars for customer service but obviously I can't rate the product as not received x

Feels like a spa at home, especially first thing in the morning. Heats up in around 10–12 minutes for me. Game changer for recovery.

Extremely worth it , especially after a long days work. Heats up in around 10–12 minutes for me. Looks classy in the corner of the room.

The design is sleek and it genuinely improves my quick heat-up times. Heats up in around 10–12 minutes for me. Game changer for recovery.

I didn’t think I’d sweat this much at home but it’s great. Bluetooth goes a tad quiet at max heat but still fine. Game changer for recovery.

Extremely useful, especially post-run evenings. Delivery was a day late but support kept me updated. Game changer for recovery.

As someone in my 40s, I find it really helps with muscle relaxation. Delivery was a day late but support kept me updated. Great value for money.

Perfect size for the house and ideal for improved circulation. Bluetooth goes a tad quiet at max heat but still fine. Would buy again.

My partner and I both use it and it’s brilliant for calmer nights before bed. Heats up in around 10–12 minutes for me. Exactly what I hoped for.

Using it before bed has been amazing for my better sleep quality. Box was a bit scuffed but unit inside perfect. Worth every penny.

Great addition to wind down from stressful workdays. Box was a bit scuffed but unit inside perfect. Game changer for recovery.

I mainly bought it for muscle relaxation and it delivers. Door seal squeaked at first—settled after a few uses. Looks classy in the corner of the room.

I didn’t think I’d sweat this much at home but it’s great. Door seal squeaked at first—settled after a few uses. Exactly what I hoped for.